Brainstorming
Brainstorming is a technique used by design teams to generate ideas for solving specific design problems. Teams address a problem using "How Can We" questions under regulated conditions and in a free-thinking atmosphere. They generate a large number of ideas and link them to find possible solutions.
Chat (Messaging)
Chat is the process of talking, connecting, and/or exchanging messages over the internet. It involves two or more people communicating through a chat-enabled service or software. Chat can be delivered via the Internet using email, verbal, audio, video, or audio-visual (A/V) communication.
Contact Management
The process of storing, organizing, and monitoring information about your clients, prospects, and sales leads is known as contact management. In its most simple form, an address book or an Excel or Google spreadsheet with entries for all of the people with whom you do business can be used to handle your contact details. Many companies, on the other hand, prefer to use advanced contact management software. This is particularly useful if you have a large number of contacts to keep track of or several people who need access to the information.