What is Ytel and how does it work?
Ytel’s communication platform allows developers and businesses to easily build SMS and voice capabilities into any application. Add unique phone numbers to your marketing Call to Action and see which campaigns are generating calls and text messages. Use standard and vanity toll-free numbers for easy remembering and brand awareness. Inbox is a browser-based 2-way messaging and call communication software that allows users and contacts to communicate in real-time. Using a rest API command developers can provision voice and text features to any platform or integration.
Read MoreWhat is ChaseData CCaaS and how does it work?
ChaseData CCaaS is the call center software suite that keeps you TCPA compliant, guarantees security (PCI DSS, HIPAA HITECH, and SOC2), eliminates SCAM LIKELY all while boosting call center profits. Placing your call center agents in front of live customers quickly is the mission that software is engineered to accomplish. ChaseData has designed and implemented all appropriate administrative, physical and technical safeguards for Protected Health Information in transit and at rest in compliance with HIPAA/HITECH.
Read MoreWhat is Dialpad Sell and how does it work?
Dialpad Sell is an inside sales call center that leverages AI technology to provide accurate business intelligence and train sales teams at the same time to deliver optimised sales performance. Its expert services are trusted widely by companies such as Motorola, Quora, and TED among others. With convenient features, Dailpad Sell offers its users unparalleled solutions to optimise their sales and reach. Also, as a sales communication platform, it comes equipped with functionalities like video conferencing, dialer and SMS facilities for streamlined data access. Admins can also make use of the real-time sales coaching facilities to help reps hone their verbal communication skills and deliver exceptional customer service. With post-call analytical services, Dialpad Sell delivers deep insights that enable users to uncover best practices and modify their sales techniques in real-time. Moreover, active CRM integration facilities help businesses retain essential data like call logs, transcripts, and notes within a unified space. Inbuilt machine learning technology helps deliver intelligent recommendations for improved sales strategies.
Read MoreWhat is SpitFire Dialers and how does it work?
The SpitFire Enterprise Predictive Dialer utilizes sophisticated algorithms to speed up and slow down the call rate based on, number of available agents, number of available lines, the campaign's average call time and other statistical information. Preview dialer allows the agent to view the information in the contact record and decide to dial or snooze the call. Preview dialer is often used in collections campaigns. SEP allows agents to switch into a manual dialer mode. The agent enters a telephone number on the agent application and the dialer will place the call.
Read MoreWhat is TalkChief and how does it work?
If they want to efficiently streamline their communications and sales processes in a way that makes it easier for their company to grow, then TalkChief is for them. They offer a comprehensive VoIP and Sales solution that is designed to increase their ability to make outbound calls and increase lead generation efficiency. TalkChief provides an innovative solution that unlocks the power of automation, allowing their sales agents to make the most of their time. This platform has several features to help them get the most out of their VoIP and Sales solutions. They can use auto-dialers to improve their dialing efficiency and to save time, or learn more about customer needs with customizable call scripts. Additionally, they can track the performance of their sales agents, and control their hourly limits at a team or individual level, allowing them to keep their high-performing agents on track. Plus, TalkChief offers many benefits to help them increase their bottom line. This platform functions reliably, includes an intuitive dashboard, and is quite simple to use, allowing them to quickly get set up and start using it right away. By using this all-in-one VoIP and Sales solution, they can always be sure that their calls are going through and that you're making the most of each conversation. TalkChief makes it simple for them to optimize their sales process and reach their business goals. This comprehensive solution allows them to maximize every opportunity, giving they the tools needed to succeed. Invest in TalkChief today and start taking their communication and sales to the next level.
Read MoreWhat is RingCentral Contact Center and how does it work?
RingCentral Contact Center is an omnichannel inbound contact centre solution that helps businesses with seamless customer monitoring. Businesses of all types can use this platform to achieve efficient communication across the entire workplace. The software comes loaded with a variety of advanced features to help businesses optimise inter-departmental communication and strengthen customer wise relationships in real-time. Its skills-based routing system lets customers connect with the right department in an instant. Moreover, with an agent management facility, supervisors get to create agent wise schedules and reduce waiting times between calls. High-quality insights provided by RingCentral Contact Center help businesses improve their sales and get agent wise tasks monitored in an efficient manner. An omnichannel routing mechanism made available by the same helps agents receive and direct calls based on their availability, capacity and other pre-defined parameters facilitating speedy engagement. Moreover, customisable visual reports offered by the platform backed by an informative dashboard lets managers extract key business-relevant metrics, enabling better outcomes. Active integration with external platforms like Oracle and Salesforce helps businesses deliver a personalised experience to their loyal customer base.
Read MoreRingCentral Contact Center Pricing
PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
---|---|---|
Ytel | NA | 3.8 |
ChaseData CCaaS | NA | 4.6 |
Dialpad Sell | NA | 4.6 |
SpitFire Dialers | NA | 4.5 |
TalkChief | NA | 0 |
RingCentral Contact Center | NA | 3.6 |
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