BeyondTrust Remote Support Pricing, Reviews and Features (February 2024)

About BeyondTrust Remote Support

BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure connection to any remotely located devices or systems. Deployment options are Web, Mac, Windows, Android & iOS. It supports multi-channel communication, real-time chat, and screen sharing. Your credentials and endpoints will stay protected against cyber threats while you access remote systems/devices carefree. This software includes smart features like consolidated access pathways that aim at simplifying the unattended system and endpoints access remotely. BeyondTrust Remote Support supports hassle-free file transfer to remote devices. Remote control feature allows monitoring a remotely located computer system & access stored data.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $2097.00.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

96%
Reviews

87%
Momentum

67%
Popularity

90%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours, Online

BeyondTrust Remote Support Awards

# 5 Fastest Growing Remote Access Software
Q3 2019

# 4 Most Popular Remote Access Software
Q3 2019

BeyondTrust Remote Support Features

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Remote Access Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

96%

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Feedback Collection

Helps in collecting feedback from users to assess the support

BeyondTrust Remote Support Pricing

Free Trial

Available

Pricing Options

Premium Plans ( One-time license / Subscription )

Pricing Plans

Cloud $2,097.00 $2,097.00 per year

1st year per concurrent license : $2,097

Let us handle the infrastructure for you

Features

Deployment : BeyondTrust Cloud Appliance
Unattended Support :
- Manage unattended devices, plus:
- Unlimited remote access on LAN via RDP
- Unlimited access on external networks via RDP/Jump technology
- Unlimited access on isolated networks via Jump Zone Proxy
Platforms :
- Windows, Mac, and Linux
- Android and iOS Support
- InSight Mobile Video Camera
- Virtual Desktop Infrastructure
- SSH/Telnet-enabled network devices
- Serial-over-LAN & KVM via vPro
Technician Features :
- Core features plus
- Customer support
- Internal IT support
- Collaboration capabilities
Administrator Features : All administrative features
Integrations :
- ITSM
- Systems Management
- CRM
- Identity Management solutions
- Custom Integrations

Owned Appliance Others

Deploy on-site or in your own data center.

Features

Deployment :
- Physical Appliance or Virtual Appliance (vSphere, Hyper-V, Azure, or AWS)
- Hosted in your data center
Unattended Support :
- Manage unattended devices, plus:
- Unlimited remote access on LAN via RDP
- Unlimited access on external networks via RDP/Jump technology
- Unlimited access on isolated networks via Jump Zone Proxy
Platforms :
- Windows, Mac, and Linux
- Android and iOS Support
- InSight Mobile Video Camera
- Virtual Desktop Infrastructure
- SSH/Telnet-enabled network devices
- Serial-over-LAN & KVM via vPro
Technician Features :
- Core features plus
- Customer support
- Internal IT support
- Collaboration capabilities
Administrator Features : All administrative features
Integrations :
- ITSM
- Systems Management
- CRM
- Identity Management solutions
- Custom Integrations

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 16/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about BeyondTrust Remote Support Pricing.