Home/Glossary/Help Desk Software/Document StorageUpdated on: February 9, 2024

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What is Document Storage?

The act of storing a document, usually a digital document, in a document management system (DMS) is known as document storage. We now use electronic storage instead of filing cabinets. It conserves both space and time. When a document is saved, it is often tagged with a collection of metadata to identify it as belonging to a certain category or classification. Then it's saved as a digital file.

Software with Document Storage

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
LiveAgent 97 4.6
SysAid 97 4.4
Zoho Desk 97 4.4
Help Scout 97 4.3
osTicket 96 4.3
Jitbit Helpdesk 96 4.4
TeamSupport 96 4.4
Gorgias 96 4.3
Kayako 95 3.7
Kustomer 94 4.2

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