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Home/Social Media Management Software/Downloads/Eight Essentials for Managing Social at ScaleUpdated on: February 9, 2024

Eight Essentials for Managing Social at Scale

by Lithium

In this report, get the details on how Lithium Social Media Management enables your team to deliver excellent customer service through social responsibility. Take a look at eight ways Lithium has baked agent productivity into Lithium Social Media Management.

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What's Inside

Table of contents

1. Unified Inbox
2. Keyboard Shortcuts
3. Work Queues
4. Snooze
5. Email and Text Notification
6. Agent State
7. Conversation Threading
8. Automatic Routing
9. Get Serious About Social Response—Take Action

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