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Home/Call Center Software/Downloads/Finding a True Cloud Contact CenterUpdated on: February 9, 2024

Finding a True Cloud Contact Center

by Serenova

Although delivering software as a service (SaaS) from the cloud has distinct advantages, the market is so filled with hype, it is difficult to decipher between what is myth and what is reality. This eBook delves into the top 5 myths encountered when choosing a cloud-based contact center - Security, Availability, Scalability, Innovation, and Self-Service.

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What's Inside

Cloud myths Vs Realities

Beware - The False Cloud

Finding the True Cloud

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