90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
An effective call center application for startups.
Freshdesk Contact center is a cloud-based call center solution best suitable for customer support and sales teams. It is an easy-to-set-up software that requires an internet connection and a web browser to start supporting your customers. It allows you to purchase local phone numbers and has call masking to mask your existing number with an alternative number. In addition, it has shared lines which allows you to share one number with multiple users. This software has a real-time dashboard that provides information about call queues, ongoing calls, and agent availability. It has an inbound caller id feature, which gives detailed information such as caller details and their previous interactions.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Available
Pricing Options
Freemium ( Limited Features )
Premium Plans ( Subscription )
Pricing Plans
Sprout Free
Features
Blossom $15.00 $19.00 per user / month
$15 per agent per month + pay per min billed annually
$19 per agent per month + pay per min billed monthly
Features
Garden $29.00 $39.00 per user / month
$29 per agent per month + pay per min billed annually
$39 per agent per month + pay per min billed monthly
Features
Estate $45.00 $59.00 per user / month
$45 per agent per month + pay per min billed annually
$59 per agent per month + pay per min billed monthly
Features
Forest $69.00 $99.00 per user / month
$69 per agent per month + pay per min billed annually
$99 per agent per month + pay per min billed monthly
Features
Estate Omnichannel $79.00 $99.00 per user / month
$79 per agent per month + pay per min billed annually
$99 per agent per month + pay per min billed monthly
Features
Forest Omnichannel $139.00 $169.00 per user / month
$139 per agent per month + pay per min billed annually
$169 per agent per month + pay per min billed monthly
Features
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Disclaimer: The pricing details were last updated on 11/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Freshdesk Contact Center (Formerly Freshcaller) Pricing.
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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What is Freshdesk Contact Center (Formerly Freshcaller) used for?
Freshdesk Contact Center (Formerly Freshcaller) is Call Center Software. Freshdesk Contact Center (Formerly Freshcaller) offers the following functionalities:
Learn more about Freshdesk Contact Center (Formerly Freshcaller) features.
What are the top alternatives for Freshdesk Contact Center (Formerly Freshcaller)?
Does Freshdesk Contact Center (Formerly Freshcaller) provide API?
Yes, Freshdesk Contact Center (Formerly Freshcaller) provides API.
Vendor Details
San Mateo, California Founded : 2017Contact Details
+1 650 513 0514
https://www.freshworks.com/freshcaller-cloud-pbx/
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