92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Gain customers’ loyalty through timely support
GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Session Recording
Enables one to record remote access, support sessions, and meetingsRemote Control
Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own systemFile Transfer
Allows sending and receiving filesFeedback Collection
Helps in collecting feedback from users to assess the supportDiagnostic Tools
Helps to conduct performance testing and network configuration to identify issues on a computer.Screen Sharing
Enables remote participants to see your desktop that allows better collaborationSession Transfer
Facilitates sending and receiving both attended as well as unattended support sessionsFree Trial
Available
Pricing Options
Premium Plans ( Subscription / Quotation Based )
Pricing Plans
Service Desk $39.00 $49.00 per month
$39 per technician per month billed annually
$49 per technician per month billed monthly
Features
GoToAssist $55.00 $69.00 per user / month
$55 per agent per month billed annually or $660.00 annually
$69 per agent per month billed monthly
Features
Add-On
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 02/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about GoTo Resolve Pricing.
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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What is GoTo Resolve used for?
GoTo Resolve is Remote Access Software. GoTo Resolve offers the following functionalities:
Learn more about GoTo Resolve features.
What are the top alternatives for GoTo Resolve?
Here`s a list of the best alternatives for GoTo Resolve:
Does GoTo Resolve provide API?
Yes, GoTo Resolve provides API.
Vendor Details
Boston, MassachusettsContact Details
1 855 263 2838
https://www.goto.com/it-management/resolve
Social Media Handles
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