Knowlarity Pricing, Reviews and Features (February 2024)

About Knowlarity

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools for a refined & personalized engagement. Improve your marketing campaigns, sales support, CSATs, nurture quality leads while driving more ROI by reducing your churn with a seamless customer journey. Make your smartphone a mini contact center by saving extra expenses and be available to your customers after business hours while working remotely. Create a digital workforce for the future to sustain in the long run while. Business verticals from large enterprises to startups to SMBs can scale at ease while serving a streamlined customer experience.

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Pricing

Free Trial Available
Knowlarity Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

91%
Reviews

83%
Momentum

61%
Popularity

87%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours, Online

Knowlarity Awards

# 6 Fastest Growing Call Center Software
Q1 2020

# 5 Most Popular Call Center Software
Q1 2020

# 5 Most Searched Call Center Software
Q1 2020

Knowlarity Features

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Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

91%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Predictive Dialer

Automatically dials to list of phone numbers

Knowlarity Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Knowlarity Custom

Features

Voice
- Cloud Contact Centre
- Virtual Number
- IVR Solution
- Number Masking
- Lead Management
- Missed Call
- Toll Free Number
- Automated Outbound Calling
- Google Verified Calling
- Click to Call
- Softphone Solution (MPLS)
- Virtual Mobile Number CLI
Messaging
- Promotional SMS
- Transactional SMS
Video Platform
- Track, Record & Manage
- Personalized Room Links
- Do-it-Yourself
AI-enabled platform
- Speech Analytics
- Text to Speech
- ChatBot/VoiceBot

Disclaimer: The pricing details were last updated on 12/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Knowlarity Pricing.