mHelpDesk Pricing, Reviews and Features (February 2024)

About mHelpDesk

mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians.

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Pricing

Free Trial Available
mHelpDesk Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

84%
Reviews

88%
Momentum

68%
Popularity

88%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Individuals

API Support

Available

Modes of Support

Business Hours, Online

mHelpDesk Awards

# 10 Fastest Growing Field Service Management Software
Q4 2019

# 3 Most Popular Software Field Service Management Software
Q4 2019

# 5 Most Searched Software Field Service Management Software
Q4 2019

mHelpDesk Features

Show Feature Explanation

Show Missing Features

Field Service Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

84%

Reporting

Sends instant status reports about the task with customer feedback

Real-time Job Tracking

Allows you to view your workforce in real time and improve strategy

Job Scheduling

Helps in allocating jobs to the right person at the right time

Digital Signature

A facility to capture digital signature in a secure format

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Claims Management

Helps to organize and keeping track of insurance claims and as such claims made by patients.

Billing and Invoicing

This feature helps in issuing and handling the invoice and bills.

Offline Reporting

Helps you to save the data offline and synchronize as soon the device connects to the internet

Analytics (Workforce)

Helps you track and analyse the performance of the workforce

Route Optimization

Determines the cost efficient route to perform the order

Compliance Management

Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Attendance Management

Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Document Management

Ability to store and manage various information and documents in electronic format.

mHelpDesk Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

mHelpDesk Custom

Features

Work Orders
Scheduling
Estimates
Invoices
Payment Processing
Lead Management
Inventory Management
Equipment Tracking
Team Management
Maps and Geo Tracking
Custom Reporting
QuickBooks Integration

Disclaimer: The pricing details were last updated on 07/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about mHelpDesk Pricing.