Jitbit Helpdesk Pricing: Cost and Pricing plans

Jitbit Helpdesk Pricing

Free Trial

Available

Pricing Options

Premium Plans ( One-time license / Subscription )

Pricing Plans

MONTHLY YEARLY

Freelancer $24.92 $29.00 per month

The essentials to provide basic support for clients

Features

1 agent
Unlimited storage
All the core features
iOS/Android apps
Custom domain

Startup $58.25 $69.00 per month

For aspiring teams getting traction

Features

4 agents
Unlimited storage
All the core features
iOS/Android apps
Custom domain

Company $108.25 $129.00 per month

Established profitable businesses

Features

7 agents
Unlimited storage
All the core features
iOS/Android apps
Custom domain
Downloadable backup

Enterprise $208.25 $249.00 per month

Big and serious enterprises with thousands of clients

Features

9 agents, $29 extra
Unlimited storage
All the core features
iOS/Android apps
Custom domain
Downloadable backup
Hide "powered by Jitbit"
Expedited support
HIPAA compliance, BAA

Small (For Your Server) $2,199.00 $2,199.00 One-Time Perpetual License

Medium sized support teams

Features

10 agents
Free upgrades for 1 year
Perpetual license

Company (For Your Server) $3,799.00 $3,799.00 One-time Perpetual License

For established profitable businesses

Features

20 agents
Free upgrades for 1 year
Perpetual license
iOS/Android apps
API, SAML

Enterprise (For Your Server) $6,499.00 $6,499.00 One-time Perpetual License

For enterprise-scale internal & external support

Features

Unlimited agents
Free upgrades for 1 year
Perpetual license
iOS/Android apps
API, SAML
Expedited support

Source Codes Custom

Need to review and modify the source codes

Features

Unlimited agents
Free upgrades for 1 year
Perpetual license
iOS/Android apps
API, SAML
Expedited support
Source codes included

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 10/02/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $20 per month.
Jitbit Helpdesk pricing starts at $24.92/month, which is 25% higher than similar services.
66% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

Jitbit Helpdesk FAQs

How much does Jitbit Helpdesk cost?

The pricing for Jitbit Helpdesk starts at $24.92 per month. Jitbit Helpdesk has 7 different plans:

Freelancer at $24.92 per month.
Startup at $58.25 per month.
Company at $108.25 per month.
Enterprise at $208.25 per month.
Small (For Your Server) at $2199.00.
Company (For Your Server) at $3799.00.
Enterprise (For Your Server) at $6499.00.

Jitbit Helpdesk also offers a custom plan based on the customer's request.

Learn more about Jitbit Helpdesk pricing.

Does Jitbit Helpdesk offer a free plan?

No, Jitbit Helpdesk does not offer a free plan.

Learn more about Jitbit Helpdesk pricing.

Compare Jitbit Helpdesk Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Jitbit Helpdesk	24.92	per month	-		Jitbit Helpdesk Pricing
HelpDesk	29	per month	per user	+	HelpDesk Pricing
AzureDesk	33	per month	per user	+	AzureDesk Pricing
Teamwork Desk	8.5	per month	per user	+	Teamwork Desk Pricing
BoldDesk	8	per month	per user	+	BoldDesk Pricing
Help Desk Premier	-	-	-	+	Help Desk Premier Pricing
ReadyDesk	9	per month	-	-	ReadyDesk Pricing
Apptivo	8	per month	per user	+	Apptivo Pricing
Siit	-	-	-	-	Siit Pricing
Scopedesk	79	per month	-	+	Scopedesk Pricing

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Jitbit Helpdesk Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

100%

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

Helps in storing, creating and sending canned or pre-written responses to main the discussion flow

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

Facilitates brand marketing as per the brand-owner's requirement and preference

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

Helps automatically routing queries and data to the right agent

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online