TeamSupport Pricing: Cost and Pricing plans

TeamSupport Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Essential Support Custom

Support ticketing solution for growth companies

Features

Customer Management
Advanced Ticket Management
Customer Self-Service, Ticket Deflection
Knowledge Base (Single Product)
Collaboration Features Within Tickets
Customer Satisfaction Rating (CSAT)
Customer Distress Index (CDI) scoring
Basic Reporting & Prebuilt Dashboard

Enterprise Support Custom

Enterprise support ticketing solution for complex support needs

Features

Includes features of Essential Support plan, plus
Custom Reporting & Dashboards
Asset Management
SLA Management (Up to 3)
Sandbox
Ticket Page Full Customization
Customer Hubs (Up to 3)
Multiple Brand/Product Lines
Integrations (1 included)

Complete Customer Support Suite Custom

Enterprise support ticketing, live chat, customer success solution, and advanced analytics for business reporting

Additional Products Included:

Enterprise Live Chat - Real time customer engagement and conversion
Success - Higher retention rates with customer health monitoring, streamlined renewals, and more
Insights - Advanced Reporting with Customizable Dashboards

Features

Includes features of Enterprise Support plan, plus
Business intelligence reporting and dashboards
SLA Management (Unlimited)
Integrations (Unlimited)
API Calls (Up to 20,000)

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 09/02/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $20 per month.
66% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

TeamSupport FAQs

How much does TeamSupport cost?

TeamSupport provides a custom pricing for their software.

Learn more about TeamSupport pricing.

Does TeamSupport offer a free plan?

No, TeamSupport does not offer a free plan.

Learn more about TeamSupport pricing.

Compare TeamSupport Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
TeamSupport	-	-	-		TeamSupport Pricing
HelpDesk	29	per month	per user	+	HelpDesk Pricing
BoldDesk	8	per month	per user	+	BoldDesk Pricing
Trakdesk	9.99	per month	per user	+	Trakdesk Pricing
HESK	24.91	per month	-	+	HESK Pricing
Zendesk Support	49	per month	per user	+	Zendesk Support Pricing
Desky	4.5	per month	-	-	Desky Pricing
ReadyDesk	9	per month	-	-	ReadyDesk Pricing
Zoho Desk	14	per month	per user	+	Zoho Desk Pricing
LabiDesk	79	per month	-	+	LabiDesk Pricing

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TeamSupport Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

100%

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

Helps in storing, creating and sending canned or pre-written responses to main the discussion flow

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

Facilitates brand marketing as per the brand-owner's requirement and preference

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

Helps automatically routing queries and data to the right agent

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online