Reamaze Pricing: Cost and Pricing plans

Reamaze Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Basic $27.55 $29.00 per user / month

Features

Unlimited Email Inboxes
Live Chat
Social Media Channels
Public/Internal FAQ
Workflow Automation (Macros)
Response Templates
Website Integration
Chatbots
Cues (Proactive Messages)
Basic Reporting
Customer Intents

Pro $46.55 $49.00 per user / month

Features

Includes features of Basic plan, plus
Manage Multiple Brands in one Account
Live View of Site Visitors
Advanced Reporting
SMS and Voice Channels
Custom Hosted Domain
Customizable Email Appearance
Status Page

Plus $65.55 $69.00 per user / month

Features

Includes features of Pro plan, plus
Peek (Live Screensharing)
Departments (Staff Groups)
Staff Performance Reporting
Staff Shifts and Vacation Days
Customizable Staff Roles
Customer Satisfaction Ratings
In-Chat Video Calls
Optional Classic Chat Mode *
FAQ Article Edit History

Enterprise Custom

The Re:amaze Enterprise offers a pricing plan on basis of request.

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 13/02/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $20 per month.
Reamaze pricing starts at $27.55/month, which is 38% higher than similar services.
66% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

Reamaze FAQs

How much does Reamaze cost?

The pricing for Reamaze starts at $27.55 per user per month. Reamaze has 3 different plans:

Basic at $27.55 per user per month.
Pro at $46.55 per user per month.
Plus at $65.55 per user per month.

Reamaze also offers a custom plan based on the customer's request.

Learn more about Reamaze pricing.

Does Reamaze offer a free plan?

No, Reamaze does not offer a free plan.

Learn more about Reamaze pricing.

Compare Reamaze Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Reamaze	27.55	per month	per user		Reamaze Pricing
LiveAgent	15	per month	per user	+	LiveAgent Pricing
ClickDesk	12.99	per month	per user	-	ClickDesk Pricing
Gorgias	10	per month	-	+	Gorgias Pricing
HelpOnClick	7.2	per month	per user	+	HelpOnClick Pricing
LabiDesk	79	per month	-	+	LabiDesk Pricing
LiveHelpNow	9	per month	-	+	LiveHelpNow Pricing
HelpDesk	29	per month	per user	+	HelpDesk Pricing
Little SaaS Communication	30	per month	-	-	Little SaaS Communication Pricing
DeskMoz	199	per month	-	+	DeskMoz Pricing

Free Software Alternatives to Reamaze

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Freshdesk Redefining your customer support read more

4 2,921 user ratings

Visit Website Reamaze Vs Freshdesk

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LiveAgent All in one platform for customer query read more

4.6 1,422 user ratings

Visit Website Reamaze Vs LiveAgent

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zoho Desk Industry’s first context-aware help desk application. read more

4.4 3,417 user ratings

Visit Website Reamaze Vs Zoho Desk

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

osTicket Manage tickets with ease read more

4.3 96 user ratings

Visit Website Reamaze Vs osTicket

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Kayako Robust help desk tool for quality customer support read more

3.7 278 user ratings

Visit Website Reamaze Vs Kayako

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Agiloft Lifecycle Management Tool That Can Do Anything For You read more

4.7 84 user ratings

Visit Website Reamaze Vs Agiloft

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

UVdesk Create an efficient and automated helpdesk read more

4.6 71 user ratings

Visit Website Reamaze Vs UVdesk

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HubSpot Service Hub Bring Order to Customer Service Chaos read more

4.3 849 user ratings

Visit Website Reamaze Vs HubSpot Service Hub

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Wowdesk Create a WOW customer experience and empower your customer service ... read more

Visit Website Reamaze Vs Wowdesk

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SherpaDesk Improve your professional services with the help of automation tech... read more

4.5 91 user ratings

Visit Website Reamaze Vs SherpaDesk

Reamaze Alternatives

View All Reamaze Alternatives

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LiveAgent All in one platform for customer query read more

4.6 1,422 user ratings

Visit Website Reamaze Vs LiveAgent

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ClickDesk Integrated live chat and help desk software solution read more

4 71 user ratings

Visit Website Reamaze Vs ClickDesk

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Gorgias An eCommerce helpdesk management service that facilitates the best ... read more

4.3 25 user ratings

Visit Website Reamaze Vs Gorgias

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HelpOnClick Live Chat and Helpdesk Software read more

3.8 13 user ratings

Visit Website

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LabiDesk Elevate Your Customer Service With Helpdesk Platform! read more

Visit Website Reamaze Vs LabiDesk

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LiveHelpNow Frame out the best customer support experience for your team read more

4.4 253 user ratings

Visit Website

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HelpDesk Ticketing Software for Intuitive Customer Support read more

4.3 46 user ratings

Visit Website Reamaze Vs HelpDesk

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Little SaaS Communi... Customer Helpdesk Platform read more

5 1 user ratings

Visit Website Reamaze Vs Little SaaS Communication

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

DeskMoz A solution for your website read more

4.7 5 user ratings

Visit Website

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ReadyDesk Utilise web-based help-desk software to improve customer service read more

2.7 3 user ratings

Visit Website Reamaze Vs ReadyDesk

Reamaze Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

99%

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

Helps in storing, creating and sending canned or pre-written responses to main the discussion flow

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

Facilitates brand marketing as per the brand-owner's requirement and preference

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

Helps automatically routing queries and data to the right agent

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Live Chat Features

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Persistent Chat

Creating a subject-based group conversation that persists over time