Trengo Pricing: Cost and Pricing plans

Trengo Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Grow Others

€15 per agent/month, billed annually

Features

Unlimited messages
Unlimited contacts
180 days archive
5 communication channels
Team inbox
Live chat
Flowbots (Add-on)

Scale Others

€25 per agent/month, billed annually

Features

Grow, plus
Unlimited contacts
Unlimited days archive
50 communication channels
Team Chat free
WhatsApp free
Chatbots
CSAT
Statistics + API

Enterprise Others

€35 per agent/month, billed annually

Features

Scale, plus:
Unlimited contacts
Unlimited days archive
Unlimited communication channels
No restrictions
IVR menus
Two-Factor Authentication

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 22/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $20 per month.
66% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

Trengo FAQs

Does Trengo offer a free plan?

No, Trengo does not offer a free plan.

Learn more about Trengo pricing.

Compare Trengo Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Trengo	-	-	-		Trengo Pricing
Front	19	per month	per user	-	Front Pricing
HelpDesk	29	per month	per user	+	HelpDesk Pricing
Freshdesk	15	per month	per user	+	Freshdesk Pricing
LabiDesk	79	per month	-	+	LabiDesk Pricing
Desky	4.5	per month	-	-	Desky Pricing
eStreamDesk	29	per month	-	+	eStreamDesk Pricing
Zoho Desk	14	per month	per user	+	Zoho Desk Pricing
ClickDesk	12.99	per month	per user	-	ClickDesk Pricing
UseDesk	45	per month	-	+	UseDesk Pricing

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Trengo Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

98%

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

Helps in storing, creating and sending canned or pre-written responses to main the discussion flow

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

Facilitates brand marketing as per the brand-owner's requirement and preference

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

Helps automatically routing queries and data to the right agent

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future