Nextiva Pricing: Cost and Pricing plans

Nextiva Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Essential (Business communication) $18.95 $25.95 per user / month

Features

Unlimited voice & video calling
Voicemail
Toll-free numbers
Outlook/Google Contacts Integrations
Unlimited internet fax

Professional (Business Communication) $22.95 $30.95 per user / month

Features

Everything in Essenti al, plus:
Unlimited conference calls, 40 participants
Unlimited video conferencing
Screensharing
Auto attendant (multi-level)
Mobile and Desktop SMS/MMS
Salesforce/HubSpot Integrations

Enterprise (Business Communication) $32.95 $40.95 per user / month

Features

Everything in Professional, plus:
Unlimited participants on voice & video conferencing
Call recording
Unlimited video conference recording
Voicemail transcription
Microsoft Teams/Custom Integrations
Single Sign On

Core (Contact Centre) Custom

Features

Blended inbound/outbound
Agent desktop plus
Geo redundancy
Call recording
Nextiva Business Phone Service integration

Premium (Contact Centre) Custom

Features

EVERYTHING IN CORE, PLUS:
Chat
Email
SMS
Essential quality management (QM)

Optimum (Contact Centre) Custom

Features

EVERYTHING IN PREMIUM, PLUS:
Enterprise quality management (QM)
Proactive notification
Enterprise workforce management (WFM)

Ultimate (Contact Centre) Custom

Features

EVERYTHING IN OPTIMUM, PLUS:
Interactions analytics
Graphical no-code workflows
Entire workflow automation suite

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 12/07/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Call Center Software

The Average Cost of a basic Call Center Software plan is $25 per month.
Nextiva pricing starts at $18.95/month, which is 24% lower than similar services.
42% of Call Center Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 5% offer a Freemium Model Allows users to access basic features at no cost..

Nextiva FAQs

How much does Nextiva cost?

The pricing for Nextiva starts at $18.95 per user per month. Nextiva has 3 different plans:

Essential (Business communication) at $18.95 per user per month.
Professional (Business Communication) at $22.95 per user per month.
Enterprise (Business Communication) at $32.95 per user per month.

Nextiva also offers a custom plan based on the customer's request.

Learn more about Nextiva pricing.

Does Nextiva offer a free plan?

No, Nextiva does not offer a free plan.

Learn more about Nextiva pricing.

Compare Nextiva Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Nextiva	18.95	per month	per user		Nextiva Pricing
Vonage Contact Center	-	-	-	-	Vonage Contact Center Pricing
RingCentral Contact Center	-	-	-	-	RingCentral Contact Center Pricing
Dialpad Contact Center	75	per month	per user	+	Dialpad Contact Center Pricing
Call Center Studio	-	-	-	+	Call Center Studio Pricing
uContact	40	per month	per user	-	uContact Pricing
OmniOMS Customer Communication Management Suite	-	-	-	-	OmniOMS Customer Communication Management Suite Pricing
Pulse CallDesk	-	-	-	-	Pulse CallDesk Pricing
ipSCAPE	-	-	-	-	ipSCAPE Pricing
Grasshopper	-	-	-	-	Grasshopper Pricing

Free Software Alternatives to Nextiva

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Freshdesk Contact C... An effective call center application for startups. read more

4.2 54 user ratings

Visit Website Nextiva Vs Freshdesk Contact Center (Formerly Freshcaller)

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zendesk Talk Feature-rich customer support solution. read more

4.1 10 user ratings

Visit Website Nextiva Vs Zendesk Talk

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

VoxDesk Your call center software read more

Visit Website Nextiva Vs VoxDesk

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Whelp A better way to connect with your customers read more

Visit Website Nextiva Vs Whelp

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

MagneticOne Mobile ... Track your calls from any location read more

Visit Website Nextiva Vs MagneticOne Mobile Call Tracker

Nextiva Alternatives

View All Nextiva Alternatives

Vonage Contact Center A Contact Center Software for Business read more

4 55 user ratings

Visit Website

RingCentral Contact... Deliver seamless customer service experience with a sophisticated c... read more

3.6 106 user ratings

Visit Website

Dialpad Contact Center The smart AI-powered call center read more

4.5 111 user ratings

Visit Website

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Call Center Studio Enhance your customer satisfaction with Call Center Studio read more

4.6 119 user ratings

Visit Website Nextiva Vs Call Center Studio

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

uContact A Simple All-in-one Contact Center Solution read more

4.9 55 user ratings

Visit Website Nextiva Vs uContact

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

OmniOMS Customer Co... An Omnichannel Engagement Software read more

Visit Website

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Pulse CallDesk Call Management Software on the cloud read more

Visit Website

ipSCAPE Engage Customer with Better Business Experiences read more

4.8 6 user ratings

Visit Website

Grasshopper Manage business communication like an expert without compromising o... read more

3.4 148 user ratings

Visit Website Nextiva Vs Grasshopper

DialedIn Powerful and Affordable Call Center Software Solutions read more

Visit Website

Nextiva Features

Show Feature Explanation

Show Missing Features

Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

93%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent