LiveChat Pricing: Cost and Pricing plans

LiveChat Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Starter $16.00 $19.00 per user / month

Small office / Home office

Features

60-day chat history
Basic widget customization
Ticketing system
Data security

Team $33.00 $39.00 per user / month

Full-time support team

Features

Unlimited chat history
Full widget customization
Ticketing system
Data security
Basic reporting
Agent groups
Multiple brandings

Business $50.00 $59.00 per user / month

Customer service department

Features

Unlimited chat history
Full widget customization
Ticketing system
Data security
Advanced reporting
Agent groups
Multiple brandings
Staffing prediction
Work scheduler

Enterprise Custom

Fortune 500 companies

Features

Unlimited chat history
Full widget customization
Ticketing system
Data security
Advanced reporting
Agent groups
Multiple brandings
Staffing prediction
Work scheduler
Dedicated acc. manager
Product training
Software engineer support
Security assistance
HIPAA Compliance
Single Sign-On (SSO)

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 12/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Live Chat Software

The Average Cost of a basic Live Chat Software plan is $19 per month.
LiveChat pricing starts at $16/month, which is 16% lower than similar services.
62% of Live Chat Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 42% offer a Freemium Model Allows users to access basic features at no cost..

LiveChat FAQs

How much does LiveChat cost?

The pricing for LiveChat starts at $16.00 per user per month. LiveChat has 3 different plans:

Starter at $16.00 per user per month.
Team at $33.00 per user per month.
Business at $50.00 per user per month.

LiveChat also offers a custom plan based on the customer's request.

Learn more about LiveChat pricing.

Does LiveChat offer a free plan?

No, LiveChat does not offer a free plan.

Learn more about LiveChat pricing.

Compare LiveChat Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
LiveChat	16	per month	per user		LiveChat Pricing
Zendesk Chat	19	per month	per user	+	Zendesk Chat Pricing
Smartchat	49	per month	-	+	Smartchat Pricing
Tidio Chat	12.5	per month	-	-	Tidio Chat Pricing
ClickDesk	12.99	per month	per user	-	ClickDesk Pricing
LiveEngage	-	-	-	+	LiveEngage Pricing
ChatFlow247	99	per month	-	-	ChatFlow247 Pricing
LinkedChat	9	per month	-	+	LinkedChat Pricing
Freshchat	15	per month	per user	+	Freshchat Pricing
LiveAgent	15	per month	per user	+	LiveAgent Pricing

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LiveChat Features

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Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

96%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Call Me Option

Allows your visitors to speak to your agents directly over the phone