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About RescueAssist

RescueAssist (formerly GoToAssist) is a platform used to support customers with a simple plugin. Start a support session and send files in a live or unattended support session. Host up to 15 sessions simultaneously per technician. It integrates with Slack. Remote Teams, Small, Medium and Large companies make use of the software.

Screenshots & Videos

RescueAssist : Connections screenshot
RescueAssist :screenshot
RescueAssist :Mobile Device screenshot
Video Thumbnail

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%
  • Reviews
    81%
  • Momentum
    60%
  • Popularity
    81%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

RescueAssist Features

Remote Access Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Feedback Collection

Helps in collecting feedback from users to assess the support

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

RescueAssist Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

RescueAssist $55.00 $69.00 per month

per Technician

Features

  • Web Console
  • File Transfer
  • Remote Diagnostics
  • Multi-Monitor Navigation
  • Multi-Session Support
  • Slack integration

Add-ons

  • Mobile Add-On : Only $20 per Agent Monthly

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot

Disclaimer: The pricing details were last updated on 02/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about RescueAssist Pricing.

RescueAssist Alternatives

View All RescueAssist Alternatives

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

GoTo Resolve
GoTo Resolve Gain customers’ loyalty through timely support read more

4.5 339 user ratings

Visit Website RescueAssist Vs GoTo Resolve

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zoho Assist
Zoho Assist One-stop online remote access and support solution read more

4.4 340 user ratings

Visit Website RescueAssist Vs Zoho Assist

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

GoToMyPC
GoToMyPC Remotely access, manage and supports systems read more

3.8 108 user ratings

Visit Website RescueAssist Vs GoToMyPC

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Instant Housecall
Instant Housecall Robust Remote Support Built for IT Pros read more

4.7 16 user ratings

Visit Website RescueAssist Vs Instant Housecall

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LogMeIn Rescue
LogMeIn Rescue Remote support has never felt closer read more

4.5 397 user ratings

Visit Website RescueAssist Vs LogMeIn Rescue

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

BeyondTrust Remote Support
BeyondTrust Remote ... A secure and reliable solution for remote access read more

4.7 419 user ratings

Visit Website RescueAssist Vs BeyondTrust Remote Support

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Splashtop Business Access
Splashtop Business ... Remote computer access for teams read more

4.9 303 user ratings

Visit Website RescueAssist Vs Splashtop Business Access

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Sygma Connect
Sygma Connect A Remote Access Software Solution read more

Visit Website RescueAssist Vs Sygma Connect

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ScreenMeet
ScreenMeet Cloud-hosted & easy-to-use remote support software read more

4.9 11 user ratings

Visit Website RescueAssist Vs ScreenMeet

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

TeamViewer
TeamViewer Solutions for a Secure, Connected Workplace read more

4.5 33,353 user ratings

Visit Website RescueAssist Vs TeamViewer

RescueAssist Reviews

User Rating

4.2/5 (Based on 320 Ratings)

Ratings Distribution

  • Excellent

    53.1%
  • Very Good

    39.1%
  • Average

    6.3%
  • Poor

    0.6%
  • Terrible

    0.9%

Do You Use RescueAssist?

Write a Review

RescueAssist User Reviews

Videos on RescueAssist

Video Thumbnail

Introducing Rescu...

RescueAssist Screenshots

RescueAssist : Connections screenshot

RescueAssist : Co...

 RescueAssist :screenshot

RescueAssist :scr...

 RescueAssist :Mobile Device screenshot

RescueAssist :Mob...

RescueAssist FAQs

What is RescueAssist used for?

RescueAssist is Remote Access Software. RescueAssist offers the following functionalities:

  • Session Transfer
  • Session Recording
  • Remote Control
  • File Transfer
  • Feedback Collection
  • Diagnostic Tools
  • Screen Sharing
  • Live Chat

Learn more about RescueAssist features.

What are the top alternatives for RescueAssist?

Here`s a list of the best alternatives for RescueAssist:

Does RescueAssist provide API?

No, RescueAssist does not provide API.

RescueAssist Contact

Vendor Details

Boston, MA

Contact Details

1 855 263 2838

https://get.gotoassist.com/

Social Media Handles

RescueAssist Integrations

Slack
Slack Business Instant Messaging Software

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