Salesforce Pricing, Reviews and Features (February 2024)

About Salesforce

Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $25.0.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

100%
Reviews

98%
Momentum

72%
Popularity

97%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

Business Hours, Online

Salesforce Awards

# 2 Most Worthy Software CRM Software
Q1 2023

# 7 Highly Rated Software CRM Software
Q1 2023

# 1 Fastest Growing Software CRM Software
Q1 2023

# 1 Most Popular Software CRM Software
Q1 2023

# 2 Most Worthy Software CRM Software
Q1 2022

# 13 Highly Rated CRM Software
Q1 2022

# 1 Fastest Growing CRM Software
Q1 2022

# 1 Most Popular CRM Software
Q1 2022

# 1 Most Worthy CRM Software
Q4 2020

# 12 Highly Rated CRM Software
Q4 2020

# 1 Fastest Growing CRM Software
Q4 2020

# 1 Most Popular CRM Software
Q4 2020

# 3 Most Worthy CRM Software
Q3 2019

# 9 Highly Rated CRM Software
Q3 2019

# 2 Fastest Growing CRM Software
Q3 2019

# 2 Most Popular CRM Software
Q3 2019

# 6 Most Searched CRM Software
Q3 2019

Salesforce Features

Show Feature Explanation

Show Missing Features

CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

100%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

Customization

Helps to customize the system for use in industry-specific use cases

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Salesforce Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Starter Suite $25.00 $25.00 per user / month

Billed Yearly

30 Days Free Trial

Features

Simplified Setup & Onboarding
Lead, Account, Contact & Opportunity Management
Email Integration & Automated Activity Capture

Professional $80.00 $80.00 per user / month

Billed Yearly

30 Days Free Trial

Features

Forecast Management
Customizable Reports & Dashboards
Quoting & Contracting

Enterprise $165.00 $165.00 per user / month

Billed Yearly

30 Days Free Trial

Features

Includes features of Professional plan, plus
Advanced Pipeline Management & Deal Insights
Territory Management & Planning
Workflow & Approvals Automation

Unlimited $330.00 $330.00 per user / month

Billed Yearly

30 Days Free Trial

Features

Includes features of Enterprise plan, plus
Advanced Automation & Sales Engagement
Predictive & Generative AI
Premier Success Plan & Full Sandbox

Unlimited+ $500.00 $500.00 per user / month

Billed Yearly

Features

Includes features of Unlimited plan, plus
Performance Management, Enablement and Team Collaboration with Slack
Connect Salesforce and External Data with Data Cloud and Revenue Intelligence

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 31/01/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Salesforce Pricing.