Home/Survey/ User Feedback Software/SurveyMonkey vs Key Survey SoftwareUpdated on: February 9, 2024

Compare SurveyMonkey vs Key Survey Software

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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc. ..show more

Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Mateo, CA

Braintree, Massachusetts / +1 888-708-8118

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Team Advantage (Business Plan)
$25 /User/Month

billed Yearly

Starting at 3 users

Features

  • Survey sharing with fine control over who can view and edit
  • Gather comments all in one place
  • Let team members analyze, filter, and export results
  • Notify others when you get new responses
  • Shared asset library for on-brand surveys
  • Add Contributor Seats
  • Add or reassign accounts at any time
  • Free integrations with popular collaboration apps
  • 10,000 responses per year
  • 24/7 Expedited email support
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Question and page skip logic
  • All data exports (CSV, PDF, PPT, SPSS, XLS)
  • Accept Payments
  • Advanced analyze features
  • SurveyMonkey industry benchmarks
Team Premier (Business Plan)
$75 /User/Month

billed Yearly

Starting with 3 users

Features

  • Survey sharing with fine control over who can view and edit
  • Gather comments all in one place
  • Let team members analyze, filter, and export results
  • Notify others when you get new responses
  • Shared asset library for on-brand surveys
  • Add Contributor Seats
  • Add or reassign accounts at any time
  • Free integrations with popular collaboration apps
  • 15,000 responses per year
  • Phone support and 24/7 email support
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Question and page skip logic
  • All data exports (CSV, PDF, PPT, SPSS, XLS)
  • Accept Payments
  • Advanced analyze features
  • SurveyMonkey industry benchmarks
  • Click map data visualization
  • Multilingual surveys
  • Sentiment analysis
  • Crosstabs
  • Unlimited filter and compare rules, data trends
  • Advanced survey logic tools
  • Block randomization
  • White label surveys
  • Survey completion redirect
  • Remove SurveyMonkey footer
  • Create private apps with direct API access
Enterprise (Business Plan)
Custom

Powerful admin tools, integrations, and collaboration features for your organization.

Features

  • Survey sharing with fine control over who can view and edit
  • Gather comments all in one place
  • Let team members analyze, filter, and export results
  • Notify others when you get new responses
  • Shared asset library for on-brand surveys
  • Advanced collaboration features
  • Add or reassign accounts at any time
  • Free integrations with popular collaboration apps
  • Contact Us
  • Phone Support and 24/7 Email Support
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Question and page skip logic
  • All data exports (CSV, PDF, PPT, SPSS, XLS)
  • Accept Payments
  • Advanced analyze features
  • SurveyMonkey industry benchmarks
  • Click map data visualization
  • Multilingual surveys
  • Sentiment analysis
  • Crosstabs
  • Unlimited filter and compare rules, data trends
  • Advanced survey logic tools
  • Block randomization
  • White label surveys
  • Survey completion redirect
  • Remove SurveyMonkey footer
  • Unlimited API access (Add-On)
  • Flexible plan types for multiple users
  • HIPAA-compliant features (Add-On)
  • Customization and branding
  • Integrations with Salesforce, Marketo, Eloqua, and Tableau (Add-On)
  • Admin dashboard and user management
  • Account control and migration
  • Enhanced governance and security features
  • Single sign-on (SSO)
  • Activity tracking through audit logs
  • Dedicated customer success manager
Standard (Personal Plan)
$99 /Month

Features

  • Unlimited number of surveys
  • Unlimited questions per survey
  • 1,000 responses per month*
  • 24/7 customer support via email
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Data exports (CSV, PDF, PPT, XLS)
  • Skip logic only
  • Text analysis

Note : *$0.80 per additional response.

Advantage (Personal Plan)
$32 /Month

$384.00 billed Yearly

Features

  • Unlimited number of surveys
  • Unlimited questions per survey
  • 5,000 responses per year*
  • 24/7 customer support via email
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Data exports (CSV, PDF, PPT, XLS)
  • Skip logic, question & answer piping
  • Text analysis & statistical significance
  • Advanced data exports (SPSS)
  • A/B testing, randomization, quotas
  • Custom variables
  • Accept Payments
  • File upload
  • SurveyMonkey industry benchmarks
Premier (Personal Plan)
$99 /Month

$1,188 billed Yearly

Features

  • Unlimited number of surveys
  • Unlimited questions per survey
  • 7,500 responses per year*
  • Phone support and 24/7 emal support
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Data exports (CSV, PDF, PPT, XLS)
  • Skip logic, question & answer piping
  • Text analysis & statistical significance
  • Advanced data exports (SPSS)
  • A/B testing, randomization, quotas
  • Custom variables
  • Accept Payments
  • File upload
  • SurveyMonkey industry benchmarks
  • Click map data visualization
  • Multilingual surveys
  • Sentiment analysis
  • Crosstabs
  • Unlimited filter and compare rules, data trends
  • Advanced branching & piping, block randomization
  • White label surveys
Targeted Responses
Others

Get survey responses from around the world in minutes with SurveyMonkey Audience

Features

  • Unlimited number of surveys
  • 50 questions per survey
  • Unlimited responses
  • 24/7 customer support via email
  • Custom colors & survey URL
  • Data exports (CSV, PDF, PPT, XLS)
  • Skip logic
  • Question & answer piping
  • A/B test text and images
  • Hide SurveyMonkey footer
  • Multilingual surveys
View Price Page
Starter
Custom

Features

  • 1 User
  • 30 Days access
  • 50 Emails
  • Reporting based on 20 responses
  • Advanced logic
  • Limited email notifications
  • Limited distribution options
  • Multilingual surveys
  • In app, live reporting
  • 24/5 Technical support
  • Custom survey design
  • Mobile/offline apps
  • Online/offline user portal
  • Custom dashboards
  • Dedicated success manager
Enterprise
Custom

Features

  • User-based pricing
  • Unlimited surveys
  • Unlimited reporting
  • Advanced logic
  • Conditional email notifications
  • Multiple distribution options
  • Custom survey design
  • Multilingual surveys
  • In app, live reporting
  • Mobile/offline app
  • Online/offline user portal
  • Custom dashboards
  • Dedicated success manager
  • 24/5 Technical support
  • 24/5 Live chat
View Price Page

SCREENSHOTS

SurveyMonkey Screenshots
View 5 screenshot(s)
Key Survey Software Screenshots

INTEGRATIONS

  • Gmail
  • Hubspot Marketing Hub
  • Dasheroo
  • Microsoft Teams
  • Slack
  • Hootsuite
  • Tableau
  • Adobe Marketo Engage
  • CleverReach
  • Slemma
  • Trello
  • Microsoft Excel
  • Google Forms
  • Google Sheets
  • Octoboard
  • Emma
  • Piktochart
  • Zapier
  • Automate.io
  • Klipfolio Dashboard
  • Eventbrite
  • Freshdesk
  • ActiveCampaign
  • Teamgate
  • MailChimp
  • Freshservice
  • Zoho Campaigns
  • DataHero
  • Zoho CRM
  • HubSpot CRM
  • Salesforce
  • Shopify
  • Mad Mimi
  • Benchmark Email
  • Microsoft Word
  • Crazy Egg
  • DiscoverText
    NA

ALTERNATIVES

Top alternatives to SurveyMonkey

QuestionPro
QuestionPro
Alchemer
Alchemer
MoreApp Forms
MoreApp Forms
MailChimp
MailChimp
Jotform
Jotform

Top alternatives to Key Survey Software

SurveyMonkey
SurveyMonkey
Alchemer
Alchemer
SurveySparrow
SurveySparrow
QuestionPro
QuestionPro
SurveyGizmo
SurveyGizmo