SurveyMonkey vs SmartSurvey Comparison

Remove All ADD PRODUCT SurveyMonkey SmartSurvey	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove SurveyMonkey Survey/ User Feedback Software (18714 Ratings)	90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove SmartSurvey Survey/ User Feedback Software (169 Ratings)
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ADD PRODUCT	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove SurveyMonkey Survey/ User Feedback Software (18714 Ratings)	90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove SmartSurvey Survey/ User Feedback Software (169 Ratings)
ADD PRODUCT	Visit Website	Visit Website

Overview

Summary

One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc. ..show more

A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
Embeddable Survey It enables you to directly include your surveys on your own website
Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
Phone Survey It enables you to run your survey over telephones
Question Branching Allows respondents to screen questions and give answer to the relevant questions only
Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
Skip Logic It hides the irrelevant pages or questions based on previous responses.
Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

San Mateo, CA

Gloucestershire, United Kingdom / 0800 0937 822

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Mobile - Windows
Mobile - BlackBerry
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Team Advantage (Business Plan) $25 /User/Month billed Yearly Starting at 3 users Features Survey sharing with fine control over who can view and edit Gather comments all in one place Let team members analyze, filter, and export results Notify others when you get new responses Shared asset library for on-brand surveys Add Contributor Seats Add or reassign accounts at any time Free integrations with popular collaboration apps 10,000 responses per year 24/7 Expedited email support Quizzes with custom feedback Custom logo, colors, and survey URL Question and page skip logic All data exports (CSV, PDF, PPT, SPSS, XLS) Accept Payments Advanced analyze features SurveyMonkey industry benchmarks Team Premier (Business Plan) $75 /User/Month billed Yearly Starting with 3 users Features Survey sharing with fine control over who can view and edit Gather comments all in one place Let team members analyze, filter, and export results Notify others when you get new responses Shared asset library for on-brand surveys Add Contributor Seats Add or reassign accounts at any time Free integrations with popular collaboration apps 15,000 responses per year Phone support and 24/7 email support Quizzes with custom feedback Custom logo, colors, and survey URL Question and page skip logic All data exports (CSV, PDF, PPT, SPSS, XLS) Accept Payments Advanced analyze features SurveyMonkey industry benchmarks Click map data visualization Multilingual surveys Sentiment analysis Crosstabs Unlimited filter and compare rules, data trends Advanced survey logic tools Block randomization White label surveys Survey completion redirect Remove SurveyMonkey footer Create private apps with direct API access Enterprise (Business Plan) Custom Powerful admin tools, integrations, and collaboration features for your organization. Features Survey sharing with fine control over who can view and edit Gather comments all in one place Let team members analyze, filter, and export results Notify others when you get new responses Shared asset library for on-brand surveys Advanced collaboration features Add or reassign accounts at any time Free integrations with popular collaboration apps Contact Us Phone Support and 24/7 Email Support Quizzes with custom feedback Custom logo, colors, and survey URL Question and page skip logic All data exports (CSV, PDF, PPT, SPSS, XLS) Accept Payments Advanced analyze features SurveyMonkey industry benchmarks Click map data visualization Multilingual surveys Sentiment analysis Crosstabs Unlimited filter and compare rules, data trends Advanced survey logic tools Block randomization White label surveys Survey completion redirect Remove SurveyMonkey footer Unlimited API access (Add-On) Flexible plan types for multiple users HIPAA-compliant features (Add-On) Customization and branding Integrations with Salesforce, Marketo, Eloqua, and Tableau (Add-On) Admin dashboard and user management Account control and migration Enhanced governance and security features Single sign-on (SSO) Activity tracking through audit logs Dedicated customer success manager Standard (Personal Plan) $99 /Month Features Unlimited number of surveys Unlimited questions per survey 1,000 responses per month* 24/7 customer support via email Quizzes with custom feedback Custom logo, colors, and survey URL Data exports (CSV, PDF, PPT, XLS) Skip logic only Text analysis Note : $0.80 per additional response. Advantage (Personal Plan) $32 /Month $384.00 billed Yearly Features* Unlimited number of surveys Unlimited questions per survey 5,000 responses per year* 24/7 customer support via email Quizzes with custom feedback Custom logo, colors, and survey URL Data exports (CSV, PDF, PPT, XLS) Skip logic, question & answer piping Text analysis & statistical significance Advanced data exports (SPSS) A/B testing, randomization, quotas Custom variables Accept Payments File upload SurveyMonkey industry benchmarks Premier (Personal Plan) $99 /Month $1,188 billed Yearly Features Unlimited number of surveys Unlimited questions per survey 7,500 responses per year* Phone support and 24/7 emal support Quizzes with custom feedback Custom logo, colors, and survey URL Data exports (CSV, PDF, PPT, XLS) Skip logic, question & answer piping Text analysis & statistical significance Advanced data exports (SPSS) A/B testing, randomization, quotas Custom variables Accept Payments File upload SurveyMonkey industry benchmarks Click map data visualization Multilingual surveys Sentiment analysis Crosstabs Unlimited filter and compare rules, data trends Advanced branching & piping, block randomization White label surveys Targeted Responses Others Get survey responses from around the world in minutes with SurveyMonkey Audience Features Unlimited number of surveys 50 questions per survey Unlimited responses 24/7 customer support via email Custom colors & survey URL Data exports (CSV, PDF, PPT, XLS) Skip logic Question & answer piping A/B test text and images Hide SurveyMonkey footer Multilingual surveys View Price Page	Basic Free Ideal for personal use to build a basic survey. Features 1 user Unlimited surveys 15 questions per survey 100 responses per month Customer support (phone, email and in-app ticket system) GDPR compliant Survey templates Professional Others Pricing: £30/month Billed £360 annually £45/month Billed monthly Great for individuals who want to create professional surveys. Features 1 user Unlimited surveys Unlimited questions Unlimited responses 1000 responses per month (Unlimited responses billed Yearly) Includes features of the Basic plan, plus Access to managed services Create surveys in any language Text analysis (word clouds) Results in real-time Multiple tracking links Unlimited filter reports Pop up surveys (excluding exit intent) Standard training Business Others Pricing: £60/ month Billed £720 annually £70/month Billed monthly Perfect for businesses who want to create advanced surveys. Features 1+ users Team Plans Unlimited surveys Unlimited questions Unlimited responses Includes features of Pro plan, plus Two-factor authentication Access to managed services Advanced data export Cross tab reporting and exporting Custom variables Customizable survey themes File library File upload question type Net Promoter Score question type Piping Scheduled reports sent by email Send invitations via email Standard training Dedicated account manager Enterprise Custom For individuals that need access to advanced tools and integrations. Features 1+ users Team Plans Unlimited surveys Unlimited questions Unlimited responses Includes features of Business plans, plus API access Two-factor authentication via SMS Access to custom contracts/terms Access to custom data processing agreements Access to custom development Access to custom support SLAs Bespoke training programme Connect your own mail server Create your own password policy Custom domain branding (surveys.yourdomain.com) Custom SMS sender name Access to infosec due diligence process Access to Salesforce Access to Single Sign-On White label user interface Student, Academic and Not-for-profit plans Custom The software offers Student Plans 50% discount and Not-for-profit Plan (charitable, educational, community or conservational organisation) great discounts on basis of request. View Price Page