tawk.to Pricing, Reviews and Features (February 2024)

About tawk.to

tawk.to is an intuitive live chat software that helps businesses to connect with their customers through messages. The platform allows users to monitor and chat with the visitors on their website, respond to their support tickets and create a helping environment, empowering customers to find help in a seamless way. Whenever customers buy something, they have some questions in their mind about the products. tawk.to help businesses to offer relevant answers providing an amazing shopping experience. It offers a single place for users to communicate with their customers all over the world. The platform also provides its users with easily identifiable FAQs and knowledgeable articles and shortcuts so they can respond faster. With tawk.to, businesses can see on which page the customer is in real-time. This allows them to strike customers with the information they want in no time.

Screenshots & Videos

Pricing

Free Trial Not Available
tawk.to Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

98%
Reviews

91%
Momentum

68%
Popularity

92%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Online

tawk.to Awards

# 3 Most Worthy Software Live Chat Software
Q3 2021

# 16 Highly Rated Live Chat Software
Q3 2021

# 5 Fastest Growing Software Live Chat Software
Q3 2021

# 2 Most Popular Software Live Chat Software
Q3 2021

tawk.to Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

98%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Call Me Option

Allows your visitors to speak to your agents directly over the phone

tawk.to Pricing

Free Trial

Not available

Pricing Plans

tawk.to Free

Features

Monitor website visitors in real time
Localize messages
Collaborate and assign conversations
Answer chats from mobile device
Respond quickly with shortcuts
Knowledge Base

Disclaimer: The pricing details were last updated on 24/01/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about tawk.to Pricing.