Multichannel Retail Software is a digital marketing technique that allows e-commerce customers to obtain product catalog information in a variety of ways before making a purchase.

All of the product data within an e-commerce organization is synced up into a single, centralized data repository by multichannel retail management software. Multichannel retail management software unifies business operations and logistics with product data, streamlining and connecting offline and online shopping experiences. 

What is the Purpose of a Multichannel Retail Software?

Multichannel Retail Software ensures that customers have a consistent experience across all channels, resulting in repeat business, automating order taking and processing, and providing an e-commerce business with a 360-degree view of its operations to help optimize inventory, ordering, and future business decisions. Catalog management, PIM, supply chain operations, and business analytics tools are all integrated into multichannel retail software.

A product must meet the following criteria to be considered for the Multichannel Retail category:

  • Ensure that product information, prices, and ordering experiences are consistent across all channels.
  • Facilitate communication through a variety of channels.
  • Organize product and client information into a single database.
  • Takes and processes internet orders in an automated manner.
  • Produce reports on parameters such as inventory levels and customer behavior patterns.
  • Accept payments through all channels.

10 Best Multichannel Software List

Zebra Customer Fulfillment

Zebra fulfillment solutions allow your front-line workers to pick, package, and deliver merchandise to customers accurately and efficiently, allowing you to compete on the cutting edge. From department stores to grocery stores, pure e-commerce to brick and mortar, and everywhere in between, Zebra delivers proven omnichannel fulfillment solutions for all types of merchants. Zebra FulfillmentEdge is a revolutionary warehousing method that wraps around and modernizes your existing warehouse management system (WMS) without requiring upgrades, backend modifications, or affecting your current operations. FulfillmentEdge can help retailers who have installed tiny warehouses in their locations increase efficiency dramatically.

FulfillmentEdge groups work orders together so that a single worker can finish many orders in a single trip. Workforce productivity, corporate efficiency, and order fulfillment times all improve dramatically as a result of this. Picking productivity has increased by 24% thanks to these dynamic procedures. 

It also allows employees to make real-time changes to a work order. When a rush order for same-day grocery delivery arrives, FulfillmentEdge can immediately identify any workers selecting orders along a path that contains the location of products in that order. The work order is then automatically updated, allowing for near-instant fulfillment.

GoData Feed

GoDataFeed takes care of all aspects of your product data, including how it’s delivered to the digital shelf. With a smart catalog that consolidates source data, standardizes formats, and improves feed properties, you can create a single source of truth. Publish your collection to Google, Amazon, Facebook, Pinterest, TikTok, and over 200 eCommerce channels with industry-leading connections. Automatically cascade inventory adjustments and product updates across channels. There is no need to manually enter data. There are no inconsistencies. There will be no overselling.

It’s best for optimizing and delivering product data to hundreds of channels including Google, Amazon, Facebook, and TikTok by businesses, retailers, and marketers.

Merchants may use GoDataFeed to automate their product feeds to shopping engines, saving hours of time and effort, as well as optimize their data for optimum visibility and monitor campaign performance by channel and product. What’s the end result? Spend less time managing product listing campaigns and more time perfecting them to boost sales.


Zentail is a business-level e-commerce platform. It has partnerships with major corporations such as Amazon, eBay, Facebook, Google, and others. They are given a five-star rating on WebRetailer. Zentail automates the mundane—yet essential—processes of everyday business, allowing eCommerce businesses to focus on development. Zentail wants to safeguard your revenues and limit your reliance on a single channel while Amazon continues to dominate retail.

Zentail is most renowned for its multichannel retailers’ listing-quality technology. It’s the industry’s leading listing automation engine, capable of precisely mapping products to today’s top marketplaces in just one click. Zentail takes the hassle out of selling online with breakthrough technology and the easiest-to-use UI. Every Zentail package comes with a set of multichannel tools that are completely free. Integrate additional third-party apps (WMS, 3PLs, inventory management systems, shopping carts, and so on) with Zentail for central management.


Kyozou is a web-based platform that automates the sale of products on eBay, Amazon, Walmart, Shopify, and their own website. A comprehensive eCommerce inventory, listing, order, and shipping management system that connects a seller’s online store to eBay, Amazon, Walmart, Newegg, Reverb, and your own eCommerce platform. Ecommerce software automation makes it easier to manage the entire online selling process. Sellers can avoid overselling and underselling by making rapid quantity adjustments across all online marketplaces. It’s Ideal for Online Sellers Who Want to Increase Sales by Automating the Sales Process. Inventory management keeps track of and manages product quantity in real-time, ensuring control across many channels. Kyozou offers end-to-end Web App development services. Barcoding/RFID, Kitting, Multi-Channel Management, Reporting/Analytics, and Warehouse Management are all included in this online Inventory Management system.


SellerCloud is a multi-channel e-commerce platform that can be used by businesses of any size. It synchronizes online inventory and distribution, creates shipping information, and gives real-time reports. The system’s single-source catalog gives customers a single place to go for product specs, and it can pull data from a variety of places, including Amazon listings and vendor feeds. The automatic inventory tool in SellerCloud allows for multi-warehouse management, inventory tracking from receipt through delivery, and automated low-stock warnings. The multichannel capability allows you to publish products to numerous sales channels using shopping cart integrations like Magento, Shopify, BigCommerce, and others.

Users may handle different sales channels from a single interface thanks to end-to-end order automation. SellerCloud imports orders automatically maintains channels informed with revised available inventory and confirms shipping and tracking.


Jazva is a cloud-based e-commerce management solution with a wide range of features for small to midsize B2B and B2C retailers who sell on numerous online marketplaces and ship from several warehouses or fulfillment centers. The e-commerce suite from Jazva includes a number of features for online sales. Multi-channel product management, listing management, order fulfillment, FBA (Fulfillment by Amazon), interactive reporting and analytics tools, inventory management, and customer relationship management are all functionalities of the platform (CRM). Kitting, bundling, and virtual products are available in Jazva’s inventory management module to meet a variety of company needs. Users can create as many levels as they need for the customer-specific price, tax, and shipping data.

Users can buy a Jazva license based on the number of orders they place, the sales channels they use, and the features they want. Currently, Jazva is only available in the United States.


Webgility Unify is a cloud-based e-commerce solution that connects sales, accounting, shipping, and inventory modules while centralizing financial data to assist firms in automating operations.

Unify’s QuickBooks and Xero connectors allow users to seamlessly submit, track, and sync orders, expenses, and fees. Users may track and sync orders, inventory amounts, and prices across stores and marketplaces using the inventory management module. Functionalities such as product mapping and listing are also included. Users may track and manage multichannel orders from a single dashboard using Unify’s order tracking module. Users can manage returns and communicate data with accounting, shipping, operations, and management teams using this module. Additionally, the solution allows users to print shipping labels with a single click. Users can generate revenue and expense reports, and sales tax is tracked and validated at the state and jurisdiction levels.

Support is provided via phone, email, and an online helpdesk and is available on a monthly subscription basis.


SureDone is a cloud-based inventory management solution for managing product listings, inventory, and orders for small and midsize e-commerce stores. E-commerce shops in SureDone are fully customizable and search engine optimized, with built-in shopping carts.

Order management, listing management, and customer service management are all important components. The warehouse management tool aids in the analysis and administration of inventory storage, as well as interaction with third-party logistics. Users can utilize SureDone’s bulk editor to add new inventory or update products in bulk using a CSV file, and photos can be added using a single zip folder. All orders are kept in one place by the centralized order management system, which includes features like sorting and toggling between awaiting and shipped orders. A choice list with detailed information and custom fields can also be printed by users.

The solution is charged on a month-to-month basis.


Tulip, the world’s leader in frontline operations, is enabling the world’s most successful firms to increase team productivity, output quality, and operational efficiency. Tulip allows companies to digitally alter their operations in days and receive real-time visibility over the people, machines, and processes involved in production.

Tulip’s intuitive software and hardware platform has been used by companies of all sizes in industries such as consumer electronics, pharmaceuticals, aerospace and defense, contract manufacturing, automotive, apparel, medical devices, and more to solve some of the most pressing challenges in frontline operations. Tulip is used by businesses to error-proof processes with guided workflows, link industrial Internet of Things (IIoT) technology with legacy machinery, and gather and analyze real-time operations data. Tulip’s connected, IIoT-native, no-code frontline operations platform enables businesses to digitally transform their operations.


Feedonomics is a data feed management tool that assists businesses with listing, optimizing, and syndicating product data across hundreds of web platforms. Large brands and retailers benefit from our full-service solutions for advertising, marketplaces, job boards, and more, which help them enhance data quality and product discovery.

To assist businesses identify the ideal fit for their needs, FeaturedCustomers, the top customer reference platform for B2B enterprises and services, depends purely on customer evaluations, testimonials, and case studies. These awards use three criteria to track the best software and service providers: content score (how well consumers rate a company), market presence score (how visible a company is on the web), and company score (how consistent the company culture is). Feedonomics combines best-in-class technology and service to list products on Google Shopping, Amazon, and Facebook, among other places where people shop online. Feedonomics, a leading data feed management platform, helps thousands of the world’s most well-known brands, online retailers, and advertising agencies enhance data quality and product discovery across hundreds of advertising channels and marketplaces with full-service solutions and 24/7 support.


Different businesses experiment with different strategies in order to get customers to buy from them. Multi-channel retailing, which is the practice of selling across multiple sales channels, is one such strategy. Unlike omnichannel retailing, multi-channel retailing only allows buyers to use one sales channel per transaction. With multichannel retailing, businesses can offer their customers different ways to buy from them, boost their revenue, and also collect important data on their customers’ purchases which they can use to improve their sales further. If multi-channel retailing seems like a strategy that would suit your business, then check it out today!

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