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About Truly

Truly software is an simple communications product line used to manage CRM data to enrich existing activity data. The software offers Click to Call, Call Notes, Voicemail Drop, and more. Measure the performance of your teams with reporting dashboard. It supports Mobile Android and iOS. Small, Medium and Large companies make use of the software.

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%
  • Reviews
    75%
  • Momentum
    62%
  • Popularity
    72%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

Truly Features

Call Center Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

Truly Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Growth $55.00 $65.00 per user / month

Features

  • Up to 10 Users
  • CRM Integrations
  • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)
  • Unlimited Minutes, SMS, MMS & Numbers
  • Call Monitoring & Recording
  • Inbound IVR, Call Center
  • Local Presence, Voicemail Drop
  • Standard Reporting

Enterprise Custom

Features

  • International Numbers & Calling
  • Call Transcription
  • Premium Deskphone & Conference Room Integration
  • Email Tracking
  • Salesforce Data Enrichment
  • Salesforce Analytics (Cadence, Opportunity, Funnel)
  • API Access
  • Dedicated Account Team

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 24/06/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Truly Pricing.

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Truly Reviews

User Rating

4.4/5 (Based on 121 Ratings)

Ratings Distribution

  • Excellent

    80.8%
  • Very Good

    14.4%
  • Average

    2.9%
  • Poor

    1.9%
  • Terrible

    0%

Do You Use Truly?

Write a Review

Truly User Reviews

Truly FAQs

What is Truly used for?

Truly is Call Center Software. Truly offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

Learn more about Truly features.

What are the top alternatives for Truly?

Here`s a list of the best alternatives for Truly:

Does Truly provide API?

Yes, Truly provides API.

Truly Contact

Vendor Details

San Francisco, CA

Contact Details

+1 855-976-8759

https://truly.co/

Social Media Handles

Customers

Managed by Q
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