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Buyer's Guide Read Buyer's Guide

Typical Features

  • Analyze feedbacks collected from both structured and unstructured sources in real-time Data Analysis Tools
  • Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Online Survey
  • These question patterns are aimed at collecting statistical data from the respondents with accuracy Multiple Question Types
  • +14 more

Prices

41% software offer free trial

53% software offer freemium model

Software in Spotlight

Cognito Forms logo

Cognito Forms

4.5

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Showing 1 - 20 of 222 Products

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SurveyMonkey logo
Best-in-class Professional Survey Software 4 Based on 18714 Ratings
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What is SurveyMonkey and how does it work?

One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 99%
  • Reviews 100%
  • Momentum 83%
  • Popularity 100%

SurveyMonkey Pricing

  • Free Trial Not Available
  • Starts at $25.00. Offers Custom plan.

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Alchemer logo
Streamline data-driven customer feedbacks with Alechemer 4.4 Based on 1400 Ratings
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What is Alchemer and how does it work?

Alchemer is a comprehensive enterprise online survey software enabling companies to design personalized surveys to collect and analyze data. Companies are delivered exceptional data-driven insights to help them take appropriate actions for business growth and improvement. Numerous esteemed companies like Salesforce, Verizon, Adobe, Urban Outfitters, etc. also rely on the services offered by this platform. Alchemy offers an exhaustive set of features to create and publish highly engaging surveys. Companies can collect customer data conveniently with well-crafted surveys that help them hone their product and service delivery. The platform lets companies create responsive surveys instantly with pre-designed or customizable templates, equipped with smart tools. Furthermore, Alchemer automates all processes and lets users streamline the data collected. Beyond this, businesses can identify, access, and manage their audience in an efficient way with this software. Seamless integration with panel providers like Clint and Lucid helps companies improve market research and enhance their overall business plans and sales.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 91%
  • Momentum 64%
  • Popularity 84%

Alchemer Pricing

  • Free Trial Available
  • Starts at $49.00. Offers Custom plan.

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SurveySparrow logo
Empowering Conversations through Engaging Surveys 4.5 Based on 1340 Ratings
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What is SurveySparrow and how does it work?

SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 91%
  • Momentum 72%
  • Popularity 88%

SurveySparrow Pricing

  • Free Trial Available
  • Starts at $19.00. Offers Free-forever and Custom plan.

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

QuestionPro logo
A feature-loaded Survey Tool for Robust Analytics 4.3 Based on 442 Ratings
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What is QuestionPro and how does it work?

A web-based online survey platform that helps small businesses, academics, HR and Marketing organizations, communities and individuals to build personalized surveys in order to help them in making better business decisions. Its intuitive tools let you easily create surveys, distribute and analyze reports based on the collected feedbacks. Besides, it also includes polls, web forms, quizzes, data visualizations, in-built templates and a range of question banks that ensure deep-rooted survey. The survey invitations can be sent to respondents via email, pop-ups and social media platforms including Facebook and Twitter. The feedbacks can also be collected via tablets, Android and iOS smartphones.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 99%
  • Reviews 80%
  • Momentum 67%
  • Popularity 91%

QuestionPro Pricing

  • Free Trial Available
  • Starts at $129.00. Offers Free-forever and Custom plan.

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Survio logo
A smart and easy-to-use survey platform 4.4 Based on 1099 Ratings
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What is Survio and how does it work?

Survio is a simple and user-friendly online survey software that creates online surveys for market research, customer satisfaction, event promotions, academic progress tracking and much more. It also assists in HR management by doing core surveys like accessing employee performances, screening potential candidates, collecting employee feedbacks etc, which enables businesses to make better decisions. With its rich feature set and survey templates, it provides with an effective solution for preparing questionnaires, collecting data and result analysing, sharing & exporting. Moreover, the surveys can be seamlessly adapted to any smartphones and tablets, allowing you to reach out effectively.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 99%
  • Reviews 84%
  • Momentum 64%
  • Popularity 81%

Survio Pricing

  • Free Trial Not Available
  • Starts at $18.33. Offers Custom plan.

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SmartSurvey logo
A Smart and Flexible Survey Platform 4.5 Based on 169 Ratings
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What is SmartSurvey and how does it work?

A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 99%
  • Reviews 75%
  • Momentum 67%
  • Popularity 83%

SmartSurvey Pricing

  • Free Trial Available
  • SmartSurvey Offers Free-forever and Custom plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SurveyCTO logo
A clever way to collect and analyse data efficiently 4.6 Based on 97 Ratings
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What is SurveyCTO and how does it work?

SurveyCTO is a reliable and secure data collection platform designed for comprehensive research, monitoring, and evaluation projects, besides other data collection efforts in field settings. Its expertly delivered services are trusted widely by prominent organizations like Stanford University, Social Impact, CERP, Georgetown University, and more. The platform lets users design complex and interactive survey forms in an instant with existing or customizable templates. They can even pre-load or stream data between datasets facilitating better outcomes. Also, the platform offers a simple yet intuitive interface with drag-and-drop form builders and preview options to view and revise forms before publishing. SurveyCTO’s multiple layers of data encryption and redundancy, let users proceed with secure data submission tasks. Furthermore, all incoming data can be monitored efficiently in real-time to spot errors and fix them as per convenience. SurveyCTO also provides expert reviews and corrections, automated quality checks, and data classification functionalities to optimize essential datasets in real-time.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 99%
  • Reviews 83%
  • Momentum 64%
  • Popularity 81%

SurveyCTO Pricing

  • Free Trial Available
  • Starts at $198.00. Offers Custom plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Survicate logo
Collaborate Tool to Act on Customer Feedback 4.7 Based on 122 Ratings
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What is Survicate and how does it work?

Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 79%
  • Momentum 64%
  • Popularity 85%

Survicate Pricing

  • Free Trial Available
  • Starts at $65.00. Offers Free-forever and Custom plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

GetFeedback logo
Create Result-Oriented Surveys in Minutes 4.6 Based on 392 Ratings
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What is GetFeedback and how does it work?

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 98%
  • Reviews 88%
  • Momentum 60%
  • Popularity 77%

GetFeedback Pricing

  • Free Trial Available
  • GetFeedback Offers Custom plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Qualaroo logo
Uplift your customer management and user research specific skills with Qualaroo 4.4 Based on 55 Ratings
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What is Qualaroo and how does it work?

Qualaroo is an intuitive user research and customer feedback management software helping organisations to streamline accurate surveys which are 10x more valuable than regular email-based surveys. Companies can ask out the right question at the right time and generate AI-powered reports and analytics related to the same. The platform also helps businesses to generate website/app-specific feedback, get real-time insights on product-specific functionalities, discover hassles affecting conversion rates and find out UX related issues in real-time. Further, Qualaroo comes loaded with a plethora of professionally designed templates and questionnaires to choose from, besides enabling the business houses to generate one of their own. Organisations also get the option to customise nudges as per the colour and logo of their brand, in order to generate a native feel. These nudge options can also be utilised within their digital product, inside web app/mobile app( in-house) or on their website/mobile site on the go. At last, AI-powered (IBM Watson) reports and analytics provided by the same helps with keyword tracking and mood metrics across multiple customer responses.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 98%
  • Reviews 80%
  • Momentum 62%
  • Popularity 81%

Qualaroo Pricing

  • Free Trial Available
  • Starts at $80.00. Offers Custom plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

QuickTapSurvey logo
An offline Survey Creator 4.6 Based on 90 Ratings
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What is QuickTapSurvey and how does it work?

QuickTapSurvey is a flexible survey solution that lets you create, customize and launch surveys and data collection campaigns effectively. It is best suited for the businesses that depend on tablets and smartphones to collect data in person. It has an intuitive interface that provides full-fledged data coverage, that too without any internet connection. Moreover, you can easily design surveys on your own and collect every type of data from anywhere. Its real-time reports provide valuable insights based on which you can make essential business decisions. QuickTapSurvey can be really helpful for trade shows, market research, customer feedback, intercept marketing and in-person lead capture.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 98%
  • Reviews 88%
  • Momentum 61%
  • Popularity 80%

QuickTapSurvey Pricing

  • Free Trial Available
  • Starts at $41.00.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zoho Survey logo
A simple and robust platform for online surveys 4.5 Based on 725 Ratings
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What is Zoho Survey and how does it work?

Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 99%
  • Reviews 94%
  • Momentum 60%
  • Popularity 66%

Zoho Survey Pricing

  • Free Trial Available
  • Starts at $25.00. Offers Free-forever plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LimeSurvey logo
Find Your Answers 4.3 Based on 65 Ratings
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What is LimeSurvey and how does it work?

An open source tool, LimeSurvey is ideal for running online surveys of any nature, size, or complexity. Whether you are putting forth a simple questionnaire or creating a survey with advanced assessment capabilities, this transparently developed open source tool with an inbuilt template editor has you covered. Features like expression manager and advanced scripting abilities have been included to help you build surveys of a more complex nature. The possibilities of creating professional surveys using the LimeSurvey interface are endless. In the rare event that the feature you are looking for is missing, LimeSurvey also offers tailored solutions to cater to your specific needs.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 71%
  • Momentum 67%
  • Popularity 85%

LimeSurvey Pricing

  • Free Trial Available
  • Starts at $29.00. Offers Free-forever and Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

CheckMarket logo
Create Impressive Market Surveys at Once 4 Based on 17 Ratings
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What is CheckMarket and how does it work?

CheckMarket is an online survey management software that aids businesses to collect consumer insights through surveys and launch comprehensive market research campaigns based on the same. Serving organizations in more than 150 countries, promotes gaining actionable insights in no time. As an enterprise survey software, CheckMarket helps users generate attractive, branded surveys within a browser. Moreover, expert-generated templates and customizable question types available within the same are of great help. With CheckMarket users can manage the distribution of surveys in a seamless way by forwarding them through varied channels such as email, Slack, phone, social media etc. Admins also get to assemble any particular respondent panel from the vast audience pool. Apart from providing custom dashboards and automated notifications, CheckMarket also generates real-time reports analyzing survey responses that help companies with their trend identification and response. Finally, users can also leverage Check Market to share direct responses or push findings via API to a particular CRM.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 99%
  • Reviews 73%
  • Momentum 67%
  • Popularity 82%

CheckMarket Pricing

  • Free Trial Available
  • Starts at $150.0. Offers Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Mopinion logo
User Feedback Software with Powerful Forms and Triggers 4.3 Based on 43 Ratings
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What is Mopinion and how does it work?

Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 71%
  • Momentum 64%
  • Popularity 85%

Mopinion Pricing

  • Free Trial Available
  • Starts at $229.00. Offers Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Snap Surveys logo
Data knowledge transformation and engagement level optimisation made seamless 4.1 Based on 87 Ratings
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What is Snap Surveys and how does it work?

Snap Surveys is an online survey management software that helps users create and design informative surveys, collect data and analyse results to extract necessary insights. With the purpose of transforming data into useful knowledge, Snap Survey comes loaded with a wide range of features and is trusted by top most companies located in different parts of the globe. This platform offers a plethora of advanced features that enable users to do more than just ask simple questions. Surveys generated with the same can be personalised in any language, including the right to left character-based languages. Snap Surveys lets users create surveys in any format (online or paper-based) and collect responses any time through an efficient automated response collector. Moreover, with powerful response analysis and reporting functionality, Snap Surveys produce engaging and dynamic reports of results that are easy to interpret and can be accessed offline as well.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 84%
  • Momentum 60%
  • Popularity 81%

Snap Surveys Pricing

  • Free Trial Not Available
  • Snap Surveys Offers Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Pollfish logo
A modern age consumer insights manager at your service 4.3 Based on 261 Ratings
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What is Pollfish and how does it work?

Pollfish provides real consumer insights, helping companies avail access to agile data, top-notch quality and global support. At present, the software has partnered with 140,000 app publishers, delivering surveys to respondents engaged within an organic environment. Also, the software gets an expanded network of real consumers, comprising 550M+ respondents within the database. It abides by the broadest distribution technique and narrow targeting metrics to find out the right kind of audience for different surveys. Also, Pollfish’s inbuilt API access point allows users to power up their research by integrating a single line of code. Organisations in the advertising, branding, content, market research and product service areas depend on Pollfish to get their day to day business streamlined accordingly. Its integrated feature list comes equipped with facilities like Ad absorption, creative testing, NPS surveys, logo testing, competitive analysis, concept testing, opinion polling, political polling, pilot testing, UX testing and more.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 91%
  • Reviews 85%
  • Momentum 64%
  • Popularity 87%

Pollfish Pricing

  • Free Trial Not Available
  • Pollfish Offers Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Netigate logo
Data-Backed Decision Making 4.5 Based on 35 Ratings
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What is Netigate and how does it work?

Netigate is a survey/user feedback software. It assists businesses in gaining useful insights that help them make better business decisions. You receive flexibility, quick results, and support in making the best decisions with this survey software and insight platform.Netigate can be used for a variety of purposes, including customer satisfaction, employee engagement, and market research.It has a vast list of features such as - Event-based notifications can be issued if you wish to react quickly to negative comments, for example. When you integrate your CRM system, you may get all the information you need in one spot. You can acquire insight into your customers' genuine thoughts by conducting proven Voice of Customer, Customer Service, and Net Promoter Score surveys.One of its most beneficial features is employee engagement assistance - Establish a healthy working atmosphere. It's a powerful and dependable tool for collecting employee feedback and improving overall employee happiness. a comprehensive employee satisfaction programme that provides your firm with clear and actionable feedback.In the Netigate platform, use proven, high-quality market research templates and make data-driven decisions based on autogenerated results.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 68%
  • Momentum 74%
  • Popularity 84%

Netigate Pricing

  • Free Trial Available
  • Netigate Offers Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

BlockSurvey logo
Conduct surveys, forms and polls with complete privacy 4.5 Based on 109 Ratings
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What is BlockSurvey and how does it work?

BlockSurvey is a platform focused on privacy that enables its users to conduct surveys, polls, and forms with complete privacy, security, and anonymity. The software provides end to end encryption of user’s data so that only users can see their data. There are zero trackers, and the software keeps the users anonymous to the data collectors. Users can maintain their anonymity while answering and sharing the answers through the software. The data of the users is an end to end encrypted hence keeping the data safe and secure and allowing only the user to access the data. BlockSurvey provides its users with a modern design system to make the survey design and taking more enjoyable. The software is equipped with advanced analytics that enables its users to gather insights in zero time. End to end data encryption prevents data breaches, leaks, harvesting, and trust issues. The software uses Blockstack’s Blockchain for Decentralized Identity or Account and Data Store which enables complete ownership of data and identity on BlockSurvey.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 71%
  • Momentum 64%
  • Popularity 82%

BlockSurvey Pricing

  • Free Trial Available
  • Starts at $8.00. Offers Free-forever and Custom plan.

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SurveyPlanet logo
Create online surveys and forms 4.3 Based on 46 Ratings
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What is SurveyPlanet and how does it work?

Survey Planet is a simple and effective online survey creation tool that allows you to create limitless surveys, questions, and responses for free. It provides a comprehensive suite of free tools for creating surveys, sharing them online, and analysing the results. With SurveyPlanet, users can choose from ten different survey themes for free along with creating custom themes that can be customized by selecting their own fonts, colours, and background images. Pro users can include photographs as well as opening and closing messages in their queries. Survey Planet’s surveys are compatible with smartphones, tablets, and desktop PCs and you can simply go into Preview mode before sharing your survey to see how it appears on various devices. With Survey Planet, you gain access to hundreds of question templates that have already been written and you can use these templates as it is or alter them with your own questions to make whole new surveys. Additionally, you can also customise your surveys by adding your own logo, linking to your own website, and redirecting participants to a personalised success URL.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 73%
  • Momentum 63%
  • Popularity 77%

SurveyPlanet Pricing

  • Free Trial Not Available
  • Starts at $15.00. Offers Free-forever plan.

Pricing Insights for Survey/ User Feedback Software

  • The Average Cost of a basic Survey/ User Feedback Software plan is $20 per month.

  • 41% of Survey/ User Feedback Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 53% offer a Freemium Model Allows users to access basic features at no cost..

List of Survey/ User Feedback Software

PRODUCT NAME SW SCORE AGGREGATED RATINGS
SurveyMonkey SurveyMonkey 98 4
Alchemer Alchemer 93 4.4
SurveySparrow SurveySparrow 93 4.5
QuestionPro QuestionPro 92 4.3
Survio Survio 90 4.4
SmartSurvey SmartSurvey 90 4.5
SurveyCTO SurveyCTO 89 4.6
Survicate Survicate 89 4.7
GetFeedback GetFeedback 89 4.6
Qualaroo Qualaroo 89 4.4

Overview

A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
 

Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.

  • Survey logic –  This is based on information from the previous answer to dictate whether to add a follow-up question.
  • Export data – Whether you’re able to export your collected data with the free trial version or you have to get the paid version to do this.
  • Tailored logo – If it lets you add your own customized logo or you have to use the software’s default logo.
  • Price  –  Is the pricing of the software based on the number of surveys, questions per survey or number of responses collected.
  • Customer Support  – Does your plan offer decent customer support on 24/7 basis.
  • Variety of question types – Free versions of the Survey tools generally offer a host of question types that include multiple choice, drop down lists, radio buttons, rating scales while with the paid versions, you get even more options.
     

Features

Typical Features

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Online Survey

Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Multiple Question Types

These question patterns are aimed at collecting statistical data from the respondents with accuracy

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Survey Templates

Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Embeddable Survey

It enables you to directly include your surveys on your own website

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Offline Response Collection

This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Phone Survey

It enables you to run your survey over telephones

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